7:190-AP8 Lightspeed Alert Response Procedure

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Student Behavior, Safety Screening, and Digital Monitoring

Purpose

To establish a consistent process for reviewing and responding to Lightspeed alerts. Lightspeed provides visibility into digital behavior of students that may indicate distress or safety concerns.

This procedure aligns with the District’s crisis response, threat-assessment, and student support protocols.

A. Definitions

Low or Medium Alerts. Appear in the dashboard. They may provide helpful context but do not require action.
High Alerts. Human-reviewed items that may be concerning but are not confirmed threats or emergencies. These alerts require timely review and professional judgment.
Imminent Alerts. Verified indicators of immediate danger related to self-harm, violence, weapons, bomb-making, or sexual exploitation. Lightspeed Safety Specialists may contact staff by phone.

B. Responsibilities

Principals and Building-Level Administrators
1. Serve as the first reviewers of all High alerts.
2. Determine whether the alert is benign based on school context or requires escalation, consult with Student Services if appropriate.
3. Close High alerts determined to be benign.
4. Escalate alerts that indicate emotional, behavioral, or safety concerns to Student Services.
5. Respond immediately to Imminent alerts when the student is on campus.
Student Services
1. Review alerts escalated by Principals and support as appropriate.
Technology Department
1. Maintain access, integrations, and routing rules for the Lightspeed system.
2. Support staff in receiving alerts.
3. Play no role in reviewing alert content or making safety decisions.
4. Assist with investigations as needed.

C. Review Timeframes

High Alerts
1. When received during school hours, Principal or designee to review the alert by the end of the school day.
2. When received outside school hours, Principal or designee review the alert the next school day.
Imminent Alerts

Immediate action is required in accordance with the District’s crisis response procedures.

D. Response Procedures

High Alerts
1. The Principal or designee reviews the alert and related context.
2. If the alert is benign, the Principal or designee closes it.
3. If the alert indicates potential emotional, behavioral, or safety concerns, determine whether intervention is needed, and follows established crisis or threat-assessment procedures when appropriate.
4. Close alert when resolved or complete.
Imminent Alerts
1. Lightspeed may contact the Building point of contact by phone.
2. The Principal or designee locates the student immediately if the student is on campus.
3. Student Services activates crisis protocols as required by the situation.
4. The School Resource Officer or law enforcement is engaged only when needed and consistent with District procedures.
5. The alert is documented and closed after the situation is resolved.

E. Integration With Existing District Procedures

This procedure does not replace crisis response or threat-assessment protocols.
Alerts that meet established criteria for self-harm or violence risk enter the District’s existing threat-assessment process.
Lightspeed alerts serve as one source of information within the District’s comprehensive safety framework.

F. Documentation

The staff member who completes the response closes the alert.
Documentation must be factual and concise.
Closing alerts ensures accurate delivery of future notifications.

G. Operating Principles

High alerts require review, not automatic action.

Imminent alerts require response as soon as feasible.

Principals screen for school context and evaluates emotional, behavioral, and clinical concerns.
Professional judgment determines whether further intervention is needed.