Report a Late Bus or Missed Stop
Some circumstances, such as weather, traffic, and other unforeseen incidents, may cause delays. Please allow 10 to 15 minutes beyond the normal pickup time before calling the Transportation Department at (630) 937-8837 to report a late or missing bus. The first few days of school, the PM routes will run a little behind as staff members are helping students find their correct bus.
General Education Bus Expectations and Responsibilities
When a bus arrives at a bus stop, the safest place for the student to be is at the bus stop waiting. For this reason, all students must be at their bus stop 10 minutes before the scheduled pickup time. Students must be standing at the bus stop, not waiting in vehicles, houses or garages. If running on time, big buses are not required to wait for students who are not standing at the stop when the bus arrives. Please ensure your student is at his/her bus stop 10 minutes before the scheduled pick-up time.
Special Education Bus Expectations and Responsibilities
Curb to curb transportation service is provided for many of our special education students. Please ensure your child is ready and watching for the bus to arrive five minutes prior to the scheduled pick-up time. When the bus arrives, your child should be ready to exit your home and board the bus. If your child is not ready, the bus will wait one minute. If your child is not in the process of exiting the home and boarding the bus after the one-minute grace period has expired, the bus will continue on the scheduled route ensuring that the other students on the bus route are not waiting unnecessarily.
How can I look up my child’s bus route?
Routes are available on the Transportation tab in PowerSchool. Routes will be posted in PowerSchool up to three days before the first day of school. We ask that parents check PowerSchool the night before school begins in case a change has to be made to their students’ route.