Help Desk

Current Known Issues

  • Unable to save to the Desktop? We are aware of and working on a solution to this issue.
  • Cannot logon after workstation locks? To workaround to this issue, (at the "Locked Workstation" screen) change the dropdown box from eDirectory to Windows and enter your password.

Ask Us Anything Support

Customer support is very important to the Tech Team. In keeping with our mission of providing the highest level of reliability and ease of use to our customers, we have developed multiple channels and levels of support.

Online Support

Phone Support

Sometimes it is not feasible to request help online. When that is the case, please call Technology Help Line at (630) 937-8838.